| Characteristic | Satisfaction score |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
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Source
Sources
Release date
June 2019
More information
Region
France
Survey time period
2019
Number of respondents
20,000 respondents
Method of interview
Online survey
Supplementary notes
The source adds the following information: "Consumers were asked to give their opinion only on the retailers they have visited in the last three years. They were asked to rate them on a scale of 0 to 10, based on three criteria:
- The level of attention provided to best meet their needs
- The level of expertise of the answer given
- The desire to recommend the brand in question to their entourage.
A final score out of 10 was thus established by summarizing the results obtained.
The exact date of the survey was not specified by the source.
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