This survey polled 100 C-suite executives at healthcare organizations with annual revenues between $250 million and $3 billion. The organizations proving healthcare were hospitals, academic medical centers, physician groups, outpatient and ambulatory surgery centers, long-term and post-acute care, home health, and hospices.
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Focus areas of projects initiated by U.S. healthcare organizations 2019
According to a survey conducted in the U.S. in 2019, most projects initiated by healthcare organizations, such as hospitals and medical centers, related to IT or customer service. Approximately ** percent of healthcare organizations had conducted IT projects while ** percent initiated some optimization in the area of Customer service.
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BDO. (October 1, 2020). Projects conducted by U.S. based healthcare organizations in 2019, by area of focus [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 04, 2026, from /statistics/1209686/areas-of-transformation-projects-in-healthcare-organization-usa/
BDO. "Projects conducted by U.S. based healthcare organizations in 2019, by area of focus." Chart. October 1, 2020. ÌÇÐÄÆÆ½â°æ. Accessed August 04, 2026. /statistics/1209686/areas-of-transformation-projects-in-healthcare-organization-usa/
BDO. (2020). Projects conducted by U.S. based healthcare organizations in 2019, by area of focus. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 04, 2026. /statistics/1209686/areas-of-transformation-projects-in-healthcare-organization-usa/
BDO. "Projects Conducted by U.S. Based Healthcare Organizations in 2019, by Area of Focus." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Oct 2020, /statistics/1209686/areas-of-transformation-projects-in-healthcare-organization-usa/
BDO, Projects conducted by U.S. based healthcare organizations in 2019, by area of focus ÌÇÐÄÆÆ½â°æ, /statistics/1209686/areas-of-transformation-projects-in-healthcare-organization-usa/ (last visited August 04, 2026)
Projects conducted by U.S. based healthcare organizations in 2019, by area of focus [Graph], BDO, October 1, 2020. [Online]. Available: /statistics/1209686/areas-of-transformation-projects-in-healthcare-organization-usa/