In 2020, both during and after the lockdown, most Polish respondents used banking and official matters electronically, bought clothes, and benefited from medical advice and consultations.
For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.
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ZwiÄ…zek Banków Polskich, & Warszawski Instytut BankowoÅ›ci. (August 20, 2020). Iimpact of the coronavirus (COVID-19) pandemic on the use of electronic services in Poland in 2020 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 31, 2026, from /statistics/1183991/poland-impact-of-covid-19-on-the-electronic-services-usage/
ZwiÄ…zek Banków Polskich, und Warszawski Instytut BankowoÅ›ci. "Iimpact of the coronavirus (COVID-19) pandemic on the use of electronic services in Poland in 2020." Chart. August 20, 2020. ÌÇÐÄÆÆ½â°æ. Accessed July 31, 2026. /statistics/1183991/poland-impact-of-covid-19-on-the-electronic-services-usage/
ZwiÄ…zek Banków Polskich, Warszawski Instytut BankowoÅ›ci. (2020). Iimpact of the coronavirus (COVID-19) pandemic on the use of electronic services in Poland in 2020. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 31, 2026. /statistics/1183991/poland-impact-of-covid-19-on-the-electronic-services-usage/
ZwiÄ…zek Banków Polskich, and Warszawski Instytut BankowoÅ›ci. "Iimpact of The Coronavirus (Covid-19) Pandemic on The Use of Electronic Services in Poland in 2020." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 20 Aug 2020, /statistics/1183991/poland-impact-of-covid-19-on-the-electronic-services-usage/
ZwiÄ…zek Banków Polskich & Warszawski Instytut BankowoÅ›ci, Iimpact of the coronavirus (COVID-19) pandemic on the use of electronic services in Poland in 2020 ÌÇÐÄÆÆ½â°æ, /statistics/1183991/poland-impact-of-covid-19-on-the-electronic-services-usage/ (last visited July 31, 2026)
Iimpact of the coronavirus (COVID-19) pandemic on the use of electronic services in Poland in 2020 [Graph], Związek Banków Polskich, & Warszawski Instytut Bankowości, August 20, 2020. [Online]. Available: /statistics/1183991/poland-impact-of-covid-19-on-the-electronic-services-usage/