By far the largest share of respondents in Russia in 2020 stated that the last time they changed their financial service provider, was more than five years ago. Nearly ** percent of the polled audience reported changing their bank preferences around two years ago.
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Deloitte. (September 1, 2020). Distribution of banking services users in Russia in 2020, by frequency of changing financial institutions [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 28, 2026, from /statistics/1182144/users-share-changing-banks-by-frequency-in-russia/
Deloitte. "Distribution of banking services users in Russia in 2020, by frequency of changing financial institutions ." Chart. September 1, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 28, 2026. /statistics/1182144/users-share-changing-banks-by-frequency-in-russia/
Deloitte. (2020). Distribution of banking services users in Russia in 2020, by frequency of changing financial institutions . ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 28, 2026. /statistics/1182144/users-share-changing-banks-by-frequency-in-russia/
Deloitte. "Distribution of Banking Services Users in Russia in 2020, by Frequency of Changing Financial Institutions ." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Sep 2020, /statistics/1182144/users-share-changing-banks-by-frequency-in-russia/
Deloitte, Distribution of banking services users in Russia in 2020, by frequency of changing financial institutions ÌÇÐÄÆƽâ°æ, /statistics/1182144/users-share-changing-banks-by-frequency-in-russia/ (last visited July 28, 2026)
Distribution of banking services users in Russia in 2020, by frequency of changing financial institutions [Graph], Deloitte, September 1, 2020. [Online]. Available: /statistics/1182144/users-share-changing-banks-by-frequency-in-russia/
