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Ownership of inherently defective product across India in July 2020

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Source

Release date

July 2020

Region

India

Survey time period

July 2020

Number of respondents

5,662 respondents

Special properties

respondents from tier 1, tier 2 and tier 3 cities covering 270 districts.

Method of interview

Online survey

Supplementary notes

Survey question:
"In the last 3 years, have you found that one of the products you owned was later found to be inherently defective?"

Citation formats

Ownership of inherently defective product India 2020

Published by ÌÇÐÄÆƽâ°æ Research Department, Aug 4, 2020
As per the results of a July 2020 survey conducted to understand the extent of the issues faced by consumers and areas where the class action reform should focus in India, a majority of respondents said that they have had *** or more inherently defective products in the last three years. However, nearly ** percent had purchased non-defective products.
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