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Share of business travelers* who booked accommodation online in Italy in 2018, by channel

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Source

Release date

May 2019

Region

Italy

Survey time period

2018

Number of respondents

410*

Age group

18-75 years

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

*Business travelers working in private companies with more than 50 employers and that used a digital tool before, after or during the business trip.

Multiple answers were possible.

Citation formats

Business travelers' favorite channels to book accommodation Italy 2018

Published by ÌÇÐÄÆƽâ°æ Research Department, Sep 9, 2019
In 2018, most business travelers in Italy used websites and apps for booking, comparing and reviewing to book an accommodation online. According to the study by Osservatori Digital Innovation, business travelers who used this channel accounted for 32 percent of total respondents. On the contrary, business travelers who relied on Tour Operators' websites and apps only represented 12 percent of the people involved in the survey.
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