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How likely are people to trust conversational AI to make simple calls for them?

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Sources

Release date

May 2019

Region

United States

Survey time period

2019

Number of respondents

501 respondents

Supplementary notes

Respondents were those that called businesses at least three times in the past six months and encountered both real employees and automated phone menus during those calls.

Citation formats

Trust in conversational AI to make calls in U.S. 2019

Published by
Christy Tila,
Jun 5, 2019
The statistic shows the likelihood whether people would trust AI voice assistant to make phone calls for them in the United States as of 2019. As of then, ** percent of respondents indicated it's very unlikely that they would trust AI to make phone calls for them.
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per month, billed annually 1
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