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Postal services in the United Kingdom (UK)

Statistics report on postal services in the United Kingdom (UK)

This report provides an overview of postal services in the United Kingdom. It includes data on revenue, employment, as well as letter and parcel volumes, and a specific focus on the Royal Mail and UK customer satisfaction.

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Table of contents

Overview

7
  • Premium Statistic Postal industry revenue worldwide 2011-2020
  • Premium Statistic European postal services revenue 2014-2021
  • Premium Statistic Turnover of the postal services industry in the United Kingdom (UK) 2008-2021
  • Premium Statistic Enterprises in postal services industry in the United Kingdom (UK) 2008-2021
  • Basic Statistic Number of enterprises in the postal & courier sector in the UK in 2025, by employment
  • Premium Statistic Postal services: weekly household expenditure in the UK 2022, by age
  • Premium Statistic Postal services: Weekly household expenditure in the UK 2023, by gross income

Letters

6
  • Premium Statistic Addressed letter revenue in the UK 2011-2021
  • Premium Statistic Addressed letter volume in the UK 2011-2021
  • Premium Statistic Domestic letter mail traffic in Europe by country 2023
  • Premium Statistic Inland letters volume forecast in the United Kingdom (UK) 2018-2028
  • Premium Statistic Addressed letter volume in the UK by operator 2011-2021
  • Premium Statistic Addressed letter revenue in the UK by operator 2011-2021

Parcels

5
  • Premium Statistic Volume of parcel shipments in the UK 2015-2021
  • Premium Statistic Number of packages sent in the United Kingdom (UK) 2013-2025
  • Premium Statistic Revenue of parcel shipping in the United Kingdom (UK) 2013-2023
  • Premium Statistic Parcel revenue in the UK by segment 2013-2021
  • Premium Statistic Parcel volume in the UK by segment 2013-2022

Major operators

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  • Premium Statistic Annual revenue of the Royal Mail FY 2010-2022
  • Premium Statistic Annual operating costs of the Royal Mail Group FY 2013-2022
  • Premium Statistic Revenue distribution of the Royal Mail Group plc FY 2018-2022, by business segment
  • Premium Statistic Royal Mail: revenue from UK letter and parcel FY 2017-2022, by sector
  • Premium Statistic Royal Mail: volume of letters and parcels delivered in the UK FY 2017-2022

Customer satisfaction

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  • Premium Statistic Satisfaction of residential consumers with postal services in the UK 2020-2021
  • Premium Statistic Satisfaction of SMEs' with postal services in the UK 2020-2021
  • Premium Statistic Satisfaction of residential consumers with Royal Mail in the UK 2020-2022
  • Premium Statistic Important factors when sending letters in the UK 2020-2021
  • Premium Statistic Important factors for SMEs when sending letters in the UK 2020-2021
  • Premium Statistic Opinions on big delays in parcel deliveries at Christmas in the UK 2021, by region
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