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Airline passenger experience in the U.S.

Statistics report about U.S. airline passenger experience

This report presents graphs and tables about the experiences of airline passengers in the U.S. It focuses on indicators, including delays and cancellations, the cost of flying, bag mishandlings by American airlines.

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Table of contents

Status of air travel in the U.S.

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  • Premium Statistic U.S. airlines - total passengers 2004-2024
  • Basic Statistic U.S. airlines - domestic passenger enplanements 2004-2024
  • Basic Statistic Growth of passenger traffic to/from the U.S. 2025-2045
  • Basic Statistic Latin-American air traffic passengers traveling to/from the United States 2006-2045
  • Basic Statistic Atlantic air traffic passengers traveling to/from the United States 2006-2044
  • Premium Statistic U.S. airlines - domestic passenger load factor 2004-2024
  • Premium Statistic American customer satisfaction index scores for airlines in the U.S. 1995-2026

Cancellations and flight delays

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  • Basic Statistic Cancellations of U.S. air carriers 2000-2024
  • Basic Statistic Major U.S. air carriers - late arrivals 2000-2024
  • Premium Statistic Most punctual airlines in North America 2025
  • Basic Statistic Punctuality of regional airlines in the U.S. 2024

Ease of travel

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  • Basic Statistic Passengers denied boarding by the largest U.S. air carriers 2000-2024
  • Basic Statistic Passengers denied boarding by the largest U.S. air carriers 2000-2024
  • Premium Statistic U.S. airline industry - bags mishandled 1990-2024
  • Premium Statistic U.S. airlines with lowest mishandled baggage rate 2025

Cost of flying

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  • Premium Statistic U.S. airline industry - cancellation and change fees 2004-2024
  • Premium Statistic Airline baggage fee revenue in the U.S. by airline 2024
  • Premium Statistic U.S. airlines with highest cancellation & change fees 2024
  • Premium Statistic CPI-U for airline fares in the U.S. 2000-2025
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