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Emergency response in the United Kingdom

Statistics report on emergency response in the United Kingdom

This report presents a range of statistics and facts about emergency response in the United Kingdom. The emergency response refers to how promptly ambulances and medical personnel are dispatched following an emergency call. Emergency response also refers to how calls are handled, either face-to-face or through telecommunication.

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Table of contents

Emergency calls- overview

11
  • Premium Statistic Accident and emergency attendances in England 2012/13-2024/25, by gender
  • Premium Statistic Accident and emergency attendance rates in England 2024/25, by age
  • Basic Statistic Emergency patient journeys in England 2015, by region
  • Basic Statistic England: average rate of ambulance calls presented to switchboard 2015
  • Basic Statistic Share of emergency calls abandoned before being answered in England 2015, by region
  • Basic Statistic Number of ambulance calls to switchboard in England 2015, by region
  • Basic Statistic Number of emergency incidents requiring an ambulance in England 2014/15, by region
  • Basic Statistic Emergency 999 calls presented to switchboard in England 2011-2017
  • Basic Statistic Distribution of emergency 999 calls in England 2011-2015, by category of call
  • Premium Statistic Accident and Emergency attendances seen within 4 hours in Scotland 2019-2022
  • Basic Statistic Patients treated in accident and emergency in Wales 2017, by time

Number of attendances by demographic

5
  • Premium Statistic Accident and emergency attendances in England 2022/23, by region and age
  • Premium Statistic Accident and emergency attendances in England 2023/24, by day of week
  • Premium Statistic Accident and emergency attendances in England 2022/23, by discharge method
  • Premium Statistic Number of accident and emergency attendances by ambulance in England 2022/23, by time
  • Premium Statistic Number of accident and emergency attendances in England 2018/19, by patient group

Category A calls- urgent response

6
  • Basic Statistic Category A emergency calls resulting in an ambulance response in England 2011-2017
  • Basic Statistic Category A emergency calls resulting in an emergency response in England 2011-2017
  • Basic Statistic Category A emergency calls: ambulance response within 8 minutes in England 2012-2017
  • Basic Statistic Category A emergency calls: ambulance response within 19 minutes in England 2011-2018
  • Basic Statistic Category A calls resulting in an emergency response in Wales 2014-2015
  • Basic Statistic Category A emergency calls: ambulance response within 8 minutes in Wales 2014-2015

Treatment resolved on scene or by telephone

5
  • Basic Statistic Emergency incidents: patients treated and discharged on scene in England 2011-2017
  • Basic Statistic Patients treated and discharged at the accident scene in England 2015, by region
  • Basic Statistic Emergency calls resolved with telephone advice in England 2015, by region
  • Basic Statistic Emergency calls that receive a telephone response in England 2011-2017
  • Basic Statistic England: emergency calls that received a face to face emergency response 2011-2017
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