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Trust in healthcare in the U.S.

Statistics report on trust in healthcare in the United States

This report was compiled to offer an overview of trust within the U.S. healthcare sector. This report provided insights into the most trusted sources, individuals, and institutes in the healthcare sector. Additionally, it features a dedicated chapter on trust around the use of artificial intelligence in the field of healthcare.

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Table of contents

Overview

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  • Basic Statistic Trust levels towards healthcare by country 2022
  • Premium Statistic Level of trust in the WHO in 2022 & 2025, by country
  • Basic Statistic Trust level in healthcare of people who took preventive care in 2022, by country
  • Basic Statistic Trust levels towards pharma industry by country 2021

Trust in institutes

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  • Premium Statistic Level of trust in selected federal agencies in the U.S in 2023
  • Premium Statistic Level of trust in the CDC in the U.S. in 2024
  • Premium Statistic Level of trust in the NIH in the U.S. in 2024
  • Premium Statistic Level of trust in the FDA in the U.S. in 2024

Trust in professionals

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  • Premium Statistic Americans' ethics ratings of healthcare professionals in the U.S. 2019-2023
  • Basic Statistic Public opinion: Confidence in select professions U.S. 2023
  • Premium Statistic Trustworthiness of medical and health research spokespersons U.S. 2023
  • Premium Statistic Adults who trust scientists in the U.S. in 2023, by ethnicity
  • Premium Statistic Level of trust in medical scientists in the U.S. 2019-2023
  • Premium Statistic Level of trust in the state and local public health officials in the U.S.in 2023

Trust in media

3
  • Premium Statistic Measures consumers took to verify conflicting health information in the U.S. in 2023
  • Premium Statistic Level of trust in health information by social media sources in the U.S. 2023
  • Premium Statistic Level of trust in health information by media sources in the U.S. 2023

Trust in AI

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  • Premium Statistic Consumers who trust medical advice from generative AI worldwide in 2023, by country
  • Premium Statistic Doctors' trust in chatbots' abilities in the U.S. in 2023
  • Premium Statistic Comfort levels with a healthcare provider relying on AI in the U.S. 2023
  • Premium Statistic Important factors when deciding for AI-led primary care in the U.S. 2023
  • Basic Statistic Preference interacting with AI or medical professional in the U.S. 2023, by situation

Patients Perspective - trust and mistrust

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  • Basic Statistic Patients' trust in physicians in the U.S. in 2021, by race
  • Premium Statistic Patients' reasons for mistrust in physicians in the U.S. in 2021
  • Premium Statistic Patients who felt they were not being heard by their doctor in the U.S. in 2023
  • Premium Statistic Patients in the U.S. who were afraid to speak up in a medical appointment in 2023
  • Premium Statistic Physician assistant care qualities that make patients feel valued in the U.S. in 2023

Physicians perspective - trust and mistrust

3
  • Premium Statistic Level of trust the public and physicians had in the U.S. healthcare system in 2021
  • Basic Statistic Physicians' views on why patients mistrust the U.S. health care system in 2021
  • Premium Statistic Sources physicians prefer to receive health-related information in the U.S. in 2021

Racism and trust

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  • Premium Statistic Americans who view racism as a big issue in health care in 2023, by race and party ID
  • Premium Statistic Level of trust U.S. adults had in healthcare providers in 2023, by race
  • Premium Statistic Impact of discrimination on trust in U.S. health care in 2023

COVID and mistrust

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  • Basic Statistic Reasons for lack of trust in the CDC for COVID-19 information in the U.S. 2022
  • Basic Statistic Reasons for COVID-19 vaccine hesitancy among U.S. adults as of December 2020
  • Basic Statistic Reasons U.S. essential care workers were hesitant to get a COVID-19 vaccination 2022
  • Basic Statistic Share of U.S. adults certain of COVID-19 misinformation as of 2023
  • Basic Statistic Share of U.S. adults certain of COVID-19 misinformation as of 2023, by race/ethnicity
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