| Characteristic | Airline score |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
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Region
Worldwide
Survey time period
January 1 to December 31, 2018 and November 26, 2018 to April 25, 2019
Supplementary notes
* The following items of the ranking were weighted based on this: 1/3 on time performance, 1/3 quality of service and 1/3 claim processing score.
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