The statistic shows the reasons why non-users disapprove of voice assistants making purchase decisions on their behalf, worldwide, as of 2018. According to the survey, ** percent of respondents indicated that they did not trust voice assistants to make decisions in their best interest, while ** percent had fears surrounding impersonation and unwanted purchases without their knowledge.
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Capgemini. (January 11, 2018). Reasons why non-users disapprove of voice assistants making purchase decisions on their behalf, worldwide, as of 2017 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 28, 2026, from /statistics/802605/worldwide-reasons-nonusers-disapprove-voice-assistant-purchases/
Capgemini. "Reasons why non-users disapprove of voice assistants making purchase decisions on their behalf, worldwide, as of 2017." Chart. January 11, 2018. ÌÇÐÄÆÆ½â°æ. Accessed July 28, 2026. /statistics/802605/worldwide-reasons-nonusers-disapprove-voice-assistant-purchases/
Capgemini. (2018). Reasons why non-users disapprove of voice assistants making purchase decisions on their behalf, worldwide, as of 2017. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 28, 2026. /statistics/802605/worldwide-reasons-nonusers-disapprove-voice-assistant-purchases/
Capgemini. "Reasons Why Non-users Disapprove of Voice Assistants Making Purchase Decisions on Their Behalf, Worldwide, as of 2017." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 11 Jan 2018, /statistics/802605/worldwide-reasons-nonusers-disapprove-voice-assistant-purchases/
Capgemini, Reasons why non-users disapprove of voice assistants making purchase decisions on their behalf, worldwide, as of 2017 ÌÇÐÄÆÆ½â°æ, /statistics/802605/worldwide-reasons-nonusers-disapprove-voice-assistant-purchases/ (last visited July 28, 2026)
Reasons why non-users disapprove of voice assistants making purchase decisions on their behalf, worldwide, as of 2017 [Graph], Capgemini, January 11, 2018. [Online]. Available: /statistics/802605/worldwide-reasons-nonusers-disapprove-voice-assistant-purchases/