Original question: "How important are the following selection criteria when choosing an external service provider to help you with your automation strategy and implementation? Which is the most important?"
Citation formats
Selection criteria for choosing automation service provider globally 2017
The statistic shows the barriers preventing or slowing the adoption of automation within enterprise organizations worldwide, as of 2017. According to the survey, ** percent of respondents believed that the immediate cost-savings of automation were not attractive enough.
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HFS Research. (July 25, 2017). Automation strategy and implementation: leading selection criteria for choosing external service providers worldwide, as of 2017 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 31, 2026, from /statistics/741039/worldwide-survey-enterprise-automation-service-provider-selection-criteria/
HFS Research. "Automation strategy and implementation: leading selection criteria for choosing external service providers worldwide, as of 2017." Chart. July 25, 2017. ÌÇÐÄÆÆ½â°æ. Accessed July 31, 2026. /statistics/741039/worldwide-survey-enterprise-automation-service-provider-selection-criteria/
HFS Research. (2017). Automation strategy and implementation: leading selection criteria for choosing external service providers worldwide, as of 2017. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 31, 2026. /statistics/741039/worldwide-survey-enterprise-automation-service-provider-selection-criteria/
HFS Research. "Automation Strategy and Implementation: Leading Selection Criteria for Choosing External Service Providers Worldwide, as of 2017." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 25 Jul 2017, /statistics/741039/worldwide-survey-enterprise-automation-service-provider-selection-criteria/
HFS Research, Automation strategy and implementation: leading selection criteria for choosing external service providers worldwide, as of 2017 ÌÇÐÄÆÆ½â°æ, /statistics/741039/worldwide-survey-enterprise-automation-service-provider-selection-criteria/ (last visited July 31, 2026)
Automation strategy and implementation: leading selection criteria for choosing external service providers worldwide, as of 2017 [Graph], HFS Research, July 25, 2017. [Online]. Available: /statistics/741039/worldwide-survey-enterprise-automation-service-provider-selection-criteria/