Increased revenue from artificial intelligence adoption in customer relationship management (CRM) activities in the United States, from 2017 to 2021
(in billion U.S. dollars)
Characteristic
Additional revenue in billion U.S. dollars
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This statistic shows an estimation of the extra revenue potentially brought in by the adoption of artificial intelligence in customer relationship management (CRM) activities in the United States, from 2017 to 2021. It is estimated that in the next five years an additional *** billion U.S. dollars could be gained in this sector in the United States through the adoption of AI.
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IDC. (June 1, 2017). Increased revenue from artificial intelligence adoption in customer relationship management (CRM) activities in the United States, from 2017 to 2021 (in billion U.S. dollars) [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 28, 2026, from /statistics/738060/us-increased-revenue-from-ai-in-customer-management-activities/
IDC. "Increased revenue from artificial intelligence adoption in customer relationship management (CRM) activities in the United States, from 2017 to 2021 (in billion U.S. dollars)." Chart. June 1, 2017. ÌÇÐÄÆÆ½â°æ. Accessed July 28, 2026. /statistics/738060/us-increased-revenue-from-ai-in-customer-management-activities/
IDC. (2017). Increased revenue from artificial intelligence adoption in customer relationship management (CRM) activities in the United States, from 2017 to 2021 (in billion U.S. dollars). ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 28, 2026. /statistics/738060/us-increased-revenue-from-ai-in-customer-management-activities/
IDC. "Increased Revenue from Artificial Intelligence Adoption in Customer Relationship Management (Crm) Activities in The United States, from 2017 to 2021 (in Billion U.S. Dollars)." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Jun 2017, /statistics/738060/us-increased-revenue-from-ai-in-customer-management-activities/
IDC, Increased revenue from artificial intelligence adoption in customer relationship management (CRM) activities in the United States, from 2017 to 2021 (in billion U.S. dollars) ÌÇÐÄÆÆ½â°æ, /statistics/738060/us-increased-revenue-from-ai-in-customer-management-activities/ (last visited July 28, 2026)
Increased revenue from artificial intelligence adoption in customer relationship management (CRM) activities in the United States, from 2017 to 2021 (in billion U.S. dollars) [Graph], IDC, June 1, 2017. [Online]. Available: /statistics/738060/us-increased-revenue-from-ai-in-customer-management-activities/