The question was phrased by the source as follows: "How important to your enterprise is providing a DTM experience - e.g., remaining digital in all of your interactions and transactions?"
Citation formats
Importance of digital transaction management to enterprises, as of 2015
The statistic shows the importance of digital transaction management (DTM) to enterprises worldwide, according to a survey of IT and line-of-business leaders in enterprises worldwide. As of December 2014, ** percent of line-of-business leaders and ** percent of IT leaders saw being able to provide a DTM experience as very important.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆÆ½â°æ can support your business.
Forrester Research. (March 31, 2015). How important to your enterprise is providing a DTM (digital transaction management) experience? [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 31, 2026, from /statistics/618340/worldwide-survey-importance-of-digital-transaction-management/
Forrester Research. "How important to your enterprise is providing a DTM (digital transaction management) experience?." Chart. March 31, 2015. ÌÇÐÄÆÆ½â°æ. Accessed July 31, 2026. /statistics/618340/worldwide-survey-importance-of-digital-transaction-management/
Forrester Research. (2015). How important to your enterprise is providing a DTM (digital transaction management) experience?. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 31, 2026. /statistics/618340/worldwide-survey-importance-of-digital-transaction-management/
Forrester Research. "How Important to Your Enterprise Is Providing a Dtm (Digital Transaction Management) Experience?." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 31 Mar 2015, /statistics/618340/worldwide-survey-importance-of-digital-transaction-management/
Forrester Research, How important to your enterprise is providing a DTM (digital transaction management) experience? ÌÇÐÄÆÆ½â°æ, /statistics/618340/worldwide-survey-importance-of-digital-transaction-management/ (last visited July 31, 2026)
How important to your enterprise is providing a DTM (digital transaction management) experience? [Graph], Forrester Research, March 31, 2015. [Online]. Available: /statistics/618340/worldwide-survey-importance-of-digital-transaction-management/