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North America's most frustrating airports overall in 2014, based on index score

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Sources

Release date

November 2014

Region

North America

Survey time period

2014

Supplementary notes

The index on a scale from one to 100 is based on results of an online survey, on time performance data and travel times (as retrieved from Google Maps).

Citation formats

Airports frustration index - North America 2014

Published by ÌÇÐÄÆƽâ°æ Research Department, Jan 6, 2016
The ranking shows the most frustrating airports in North America in 2014, based on an index. With an index score of ** out of 100, New York LaGuardia was ranked as the airport where flyers had the most frustrating traveling experience overall in 2014. According to the source, the frustration score is based on how easy it is to clear security, how long it takes to get to the respective airport, the quality of its terminals and bathrooms, amenities and how often planes take off on schedule.
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Topics

Airline passenger experience in the U.S.Travel and tourism worldwidePassenger airlinesAirports in the United StatesAmerican Airlines Group
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For single users
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