Respondents who own a mobile phone and have used it in the last 12 months to access the internet
Method of interview
Online survey
Supplementary notes
During the survey, this question was posed as follows: "How likely are you to return to, or recommend, a website on your mobile phone if you experienced problems the last you tried it?"
Age distribution of the respondents:
Under 20: 22%
21-44: 68%
45+: 10%
Citation formats
Proportion of mobile phone users that recommend problematic websites
The statistic shows the likeliness of mobile phone users to return to or to recommend a website if problems encountered previously. ** percent of the respondents are very unlikely to recommend a problematic website.
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Equation Research. (July 1, 2011). How likely are you to return to, or recommend, a website on your phone if you experienced problems the last you tried it? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 27, 2026, from /statistics/276221/willingness-to-recommend-problematic-mobile-phone-websites-and-applications/
Equation Research. "How likely are you to return to, or recommend, a website on your phone if you experienced problems the last you tried it?." Chart. July 1, 2011. ÌÇÐÄÆƽâ°æ. Accessed July 27, 2026. /statistics/276221/willingness-to-recommend-problematic-mobile-phone-websites-and-applications/
Equation Research. (2011). How likely are you to return to, or recommend, a website on your phone if you experienced problems the last you tried it?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 27, 2026. /statistics/276221/willingness-to-recommend-problematic-mobile-phone-websites-and-applications/
Equation Research. "How Likely Are You to Return To, or Recommend, a Website on Your Phone If You Experienced Problems The Last You Tried It?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Jul 2011, /statistics/276221/willingness-to-recommend-problematic-mobile-phone-websites-and-applications/
Equation Research, How likely are you to return to, or recommend, a website on your phone if you experienced problems the last you tried it? ÌÇÐÄÆƽâ°æ, /statistics/276221/willingness-to-recommend-problematic-mobile-phone-websites-and-applications/ (last visited July 27, 2026)
How likely are you to return to, or recommend, a website on your phone if you experienced problems the last you tried it? [Graph], Equation Research, July 1, 2011. [Online]. Available: /statistics/276221/willingness-to-recommend-problematic-mobile-phone-websites-and-applications/
