In general, on a scale from 0 to 10, what is your level of satisfaction with your mobile operator or Internet service provider?
(10 = highest satisfaction)
Characteristic
Average points awarded out of ten
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This statistic presents the overall satisfaction level of a panel of customers regarding their mobile operator or Internet service provider in 2022. The respondents were asked to give a rating from * to ** to evaluate their overall satisfaction level. It is observed that subscribers of the operator Orange, for their mobile plan or Internet service provider, gave an average rating of * out of ** to their operator.
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ARCEP. (April 18, 2023). In general, on a scale from 0 to 10, what is your level of satisfaction with your mobile operator or Internet service provider? (10 = highest satisfaction) [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 22, 2026, from /statistics/1629687/customer-satisfaction-by-mobile-operator-france/
ARCEP. "In general, on a scale from 0 to 10, what is your level of satisfaction with your mobile operator or Internet service provider? (10 = highest satisfaction)." Chart. April 18, 2023. ÌÇÐÄÆÆ½â°æ. Accessed July 22, 2026. /statistics/1629687/customer-satisfaction-by-mobile-operator-france/
ARCEP. (2023). In general, on a scale from 0 to 10, what is your level of satisfaction with your mobile operator or Internet service provider? (10 = highest satisfaction). ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 22, 2026. /statistics/1629687/customer-satisfaction-by-mobile-operator-france/
ARCEP. "In General, on a Scale from 0 to 10, What Is Your Level of Satisfaction with Your Mobile Operator or Internet Service Provider? (10 = Highest Satisfaction)." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 18 Apr 2023, /statistics/1629687/customer-satisfaction-by-mobile-operator-france/
ARCEP, In general, on a scale from 0 to 10, what is your level of satisfaction with your mobile operator or Internet service provider? (10 = highest satisfaction) ÌÇÐÄÆÆ½â°æ, /statistics/1629687/customer-satisfaction-by-mobile-operator-france/ (last visited July 22, 2026)
In general, on a scale from 0 to 10, what is your level of satisfaction with your mobile operator or Internet service provider? (10 = highest satisfaction) [Graph], ARCEP, April 18, 2023. [Online]. Available: /statistics/1629687/customer-satisfaction-by-mobile-operator-france/