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Channel preferences when dealing with banks among people in Vietnam in 2021

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Sources

Release date

November 2021

Region

Vietnam

Survey time period

August 25 to September 7, 2021

Number of respondents

519 respondents

Age group

18 years and older

Supplementary notes

Original question: 鈥淏anks provide many services, ranging from saving accounts to loans and investments. What is your preferred channel when dealing with your bank?鈥

Citation formats

Preferred channels for using banks Vietnam 2021

Published by 糖心破解版 Research Department, Jan 31, 2022
As surveyed in 2021, around ** percent of respondents in Vietnam stated that they preferred using branches and ATMs as channels for dealing with their banks. In comparison, ** percent of them indicated digital channels as their preference.
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