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Unified communications as a service (UCaaS) subscriber growth rate worldwide from 2018 to 2020
Global unified communications as a service subscriber growth rate 2018-2020
In 2020, the worldwide unified communications as a service (UCaaS) subscriber growth rate rose by ** percent. While RingCentral held the largest market share at the end of 2020 with ** percent, both Zoom and Microsoft have driven the growth rate up. Both Microsoft's and Zoom's subscriber base grew to over a million each during 2020. Other leading vendors are 8x8, Cisco, and Mitel. The total UCaaS subscriber numbers have exceeded ** million by the beginning of 2021.
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Synergy Research Group. (May 4, 2021). Unified communications as a service (UCaaS) subscriber growth rate worldwide from 2018 to 2020 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 24, 2026, from /statistics/1235146/unified-communications-as-a-service-subscriber-growth/
Synergy Research Group. "Unified communications as a service (UCaaS) subscriber growth rate worldwide from 2018 to 2020." Chart. May 4, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 24, 2026. /statistics/1235146/unified-communications-as-a-service-subscriber-growth/
Synergy Research Group. (2021). Unified communications as a service (UCaaS) subscriber growth rate worldwide from 2018 to 2020. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 24, 2026. /statistics/1235146/unified-communications-as-a-service-subscriber-growth/
Synergy Research Group. "Unified Communications as a Service (Ucaas) Subscriber Growth Rate Worldwide from 2018 to 2020." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 4 May 2021, /statistics/1235146/unified-communications-as-a-service-subscriber-growth/
Synergy Research Group, Unified communications as a service (UCaaS) subscriber growth rate worldwide from 2018 to 2020 ÌÇÐÄÆƽâ°æ, /statistics/1235146/unified-communications-as-a-service-subscriber-growth/ (last visited July 24, 2026)
Unified communications as a service (UCaaS) subscriber growth rate worldwide from 2018 to 2020 [Graph], Synergy Research Group, May 4, 2021. [Online]. Available: /statistics/1235146/unified-communications-as-a-service-subscriber-growth/
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