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Automation, artificial intelligence (AI), and smart analytics service engagements in organizations worldwide in 2020, by region

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Sources

Release date

November 2020

Region

Worldwide

Survey time period

November 2020

Number of respondents

182*

Supplementary notes

*Methodology consists of a mix of RFIs and vendor briefings, reference checks with 58 active clients of study participants, 2,000 vendor ratings, and public information (including web sites, press releases, etc.).

Triple-A Trifecta services refers to the intersection of automation, artificial intelligence, and smart analytics services.

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Global automation, AI, and smart analytics service engagements 2020, by region

Published by
Christy Tila,
May 18, 2021
In 2020, ** percent of Triple-A Trifecta engagements are taking place in North America. Triple-A in this context refers to the intersection of automation, smart analytics, and artificial intelligence (AI).
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