*Methodology consists of a mix of RFIs and vendor briefings, reference checks with 58 active clients of study participants, 2,000 vendor ratings, and public information (including web sites, press releases, etc.).
Triple-A Trifecta services refers to the intersection of automation, artificial intelligence, and smart analytics services.
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Global automation, AI, and smart analytics use in organizations 2020, by industry
In 2020, the banking, financial services, and insurance sector dominates the Triple-A with ** percent. Triple-A in this context refers to the intersection of automation, smart analytics, and artificial intelligence (AI). If used together, these change agents can benefit organizations in making more efficient business decisions, for example.
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HFS Research, & KPMG. (November 19, 2020). Automation, artificial intelligence (AI), and smart analytics service engagements in organizations worldwide in 2020, by industry [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 17, 2026, from /statistics/1234731/triple-a-trifecta-usage-industry/
HFS Research, und KPMG. "Automation, artificial intelligence (AI), and smart analytics service engagements in organizations worldwide in 2020, by industry." Chart. November 19, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 17, 2026. /statistics/1234731/triple-a-trifecta-usage-industry/
HFS Research, KPMG. (2020). Automation, artificial intelligence (AI), and smart analytics service engagements in organizations worldwide in 2020, by industry. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 17, 2026. /statistics/1234731/triple-a-trifecta-usage-industry/
HFS Research, and KPMG. "Automation, Artificial Intelligence (Ai), and Smart Analytics Service Engagements in Organizations Worldwide in 2020, by Industry." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 19 Nov 2020, /statistics/1234731/triple-a-trifecta-usage-industry/
HFS Research & KPMG, Automation, artificial intelligence (AI), and smart analytics service engagements in organizations worldwide in 2020, by industry ÌÇÐÄÆƽâ°æ, /statistics/1234731/triple-a-trifecta-usage-industry/ (last visited July 17, 2026)
Automation, artificial intelligence (AI), and smart analytics service engagements in organizations worldwide in 2020, by industry [Graph], HFS Research, & KPMG, November 19, 2020. [Online]. Available: /statistics/1234731/triple-a-trifecta-usage-industry/
