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The repair rate is the ratio of the number of repairs made with the replacement of a part to the total number with exchanged parts or products. Of the 620,000 repairs carried out by Fnac Darty's after-sales service in 2019 in France, washing machines and dryers were the most repaired appliances with a repair rate of between 80 and 90 percent. With a repair rate of zero percent, radios and radio alarms were replaced in all cases.